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Our Experience With MoonLight - WARNING TO OTHER MERCHANTS

This probably came up during your research into the new company you are considering working with.


Our experience with them has been infuriating and unacceptable. After we started questioning their fee structure and pushing back against their practices, our account was banned and our reserves were withheld. They claimed this was due to "risk concerns," citing a list of alleged issues that, in our view, had no factual basis.


Our attempts to resolve the situation were met with evasive and unhelpful responses, leaving us out of pocket, frustrated, and seriously questioning the integrity of their operation. When we informed them that we intended to share our experience publicly, we were met with threats that they would ensure we would never be able to do business again.


After looking more closely into their operation, we uncovered what we believe are further questionable and potentially unlawful practices. Through this blog, we will publish regular posts highlighting the issues we have encountered and documenting our findings.


If you have had a similar experience, we encourage you to get in touch and share your story.

Image

Our Experience With MoonLight - WARNING TO OTHER MERCHANTS

This probably came up during your research into the new company you are considering working with.


Our experience with them has been infuriating and unacceptable. After we started questioning their fee structure and pushing back against their practices, our account was banned and our reserves were withheld. They claimed this was due to "risk concerns," citing a list of alleged issues that, in our view, had no factual basis.


Our attempts to resolve the situation were met with evasive and unhelpful responses, leaving us out of pocket, frustrated, and seriously questioning the integrity of their operation. When we informed them that we intended to share our experience publicly, we were met with threats that they would ensure we would never be able to do business again.


After looking more closely into their operation, we uncovered what we believe are further questionable and potentially unlawful practices. Through this blog, we will publish regular posts highlighting the issues we have encountered and documenting our findings.


If you have had a similar experience, we encourage you to get in touch and share your story.

Image

Our Experience With MoonLight - WARNING TO OTHER MERCHANTS

This probably came up during your research into the new company you are considering working with.


Our experience with them has been infuriating and unacceptable. After we started questioning their fee structure and pushing back against their practices, our account was banned and our reserves were withheld. They claimed this was due to "risk concerns," citing a list of alleged issues that, in our view, had no factual basis.


Our attempts to resolve the situation were met with evasive and unhelpful responses, leaving us out of pocket, frustrated, and seriously questioning the integrity of their operation. When we informed them that we intended to share our experience publicly, we were met with threats that they would ensure we would never be able to do business again.


After looking more closely into their operation, we uncovered what we believe are further questionable and potentially unlawful practices. Through this blog, we will publish regular posts highlighting the issues we have encountered and documenting our findings.


If you have had a similar experience, we encourage you to get in touch and share your story.

We build tools that help founders launch site.

From indie creators to lean SaaS teams, we empower people to launch beautiful, fast websites backed by AI, not bloated workflows.

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5.0

“I built a site for my SaaS launch in one evening. the AI suggestions saved hours, and the design looked like I hired a top agency.”

What began as a weekend experiment quickly evolved into a startup-ready design platform built for speed, style, and the real-world needs of modern founders. 

What began as a weekend experiment quickly evolved into a startup-ready design platform built for speed, style, and the real-world needs of modern founders. 

What began as a weekend experiment quickly evolved into a startup-ready design platform built for speed, style, and the real-world needs of modern founders. 

What started as a weekend build for faster portfolio templates quickly turned into something much bigger. We saw founders and creators struggling with slow tools, unclear layouts, and unpolished design. So we built a better way clean templates, smart AI, and instant publishing all in one powerful system.

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SaaS brands launched

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Startup Projects

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AI - tools integrated

Built with Clarity

We believe great ideas deserve great execution. Our tools are designed to simplify the complex and make bold launches feel effortless.

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The problem

Founders and freelancers often waste weeks on landing pages that don’t convert. clunky builders, slow previews, uninspired layouts kill momentum and budgets. beautiful design was locked behind agencies or templates that didn’t scale.

Our solution

We reimagined site creation from the ground up. With fast-start templates, AI-assisted customization, and client-ready layouts, you go live in hours not weeks. Our platform helps you look like a brand, without acting like an agency.

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The problem

Founders and freelancers often waste weeks on landing pages that don’t convert. clunky builders, slow previews, uninspired layouts kill momentum and budgets. beautiful design was locked behind agencies or templates that didn’t scale.

Our solution

We reimagined site creation from the ground up. With fast-start templates, AI-assisted customization, and client-ready layouts, you go live in hours not weeks. Our platform helps you look like a brand, without acting like an agency.

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The problem

Founders and freelancers often waste weeks on landing pages that don’t convert. clunky builders, slow previews, uninspired layouts kill momentum and budgets. beautiful design was locked behind agencies or templates that didn’t scale.

Our solution

We reimagined site creation from the ground up. With fast-start templates, AI-assisted customization, and client-ready layouts, you go live in hours not weeks. Our platform helps you look like a brand, without acting like an agency.

The team behind the tools

We're a small, focused crew of builders, designers, and thinkers on a mission to make launching high-converting sites easier for modern creators.

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Esther Howard

CEO & Co-founder

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Esther Howard

CEO & Co-founder

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Brooklyn Simmons

Web developer

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Brooklyn Simmons

Web developer

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Ralph Edwards

Head of Product

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Ralph Edwards

Head of Product

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Darlene Robertson

Lead UX Designer

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Darlene Robertson

Lead UX Designer

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Robert Fox

Chief Technology Officer

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Robert Fox

Chief Technology Officer

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Cameron Williamson

Head of Operations

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Cameron Williamson

Head of Operations

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Guy Hawkins

Customer Success Manager

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Guy Hawkins

Customer Success Manager

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Bessie Cooper

Growth & Partnerships Lead

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Bessie Cooper

Growth & Partnerships Lead