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Our Experience With MoonLight - WARNING TO OTHER MERCHANTS

This probably came up during your research into the new company you are considering working with.


Our experience with them has been infuriating and unacceptable. After we started questioning their fee structure and pushing back against their practices, our account was banned and our reserves were withheld. They claimed this was due to "risk concerns," citing a list of alleged issues that, in our view, had no factual basis.


Our attempts to resolve the situation were met with evasive and unhelpful responses, leaving us out of pocket, frustrated, and seriously questioning the integrity of their operation. When we informed them that we intended to share our experience publicly, we were met with threats that they would ensure we would never be able to do business again.


After looking more closely into their operation, we uncovered what we believe are further questionable and potentially unlawful practices. Through this blog, we will publish regular posts highlighting the issues we have encountered and documenting our findings.


If you have had a similar experience, we encourage you to get in touch and share your story.

Image

Our Experience With MoonLight - WARNING TO OTHER MERCHANTS

This probably came up during your research into the new company you are considering working with.


Our experience with them has been infuriating and unacceptable. After we started questioning their fee structure and pushing back against their practices, our account was banned and our reserves were withheld. They claimed this was due to "risk concerns," citing a list of alleged issues that, in our view, had no factual basis.


Our attempts to resolve the situation were met with evasive and unhelpful responses, leaving us out of pocket, frustrated, and seriously questioning the integrity of their operation. When we informed them that we intended to share our experience publicly, we were met with threats that they would ensure we would never be able to do business again.


After looking more closely into their operation, we uncovered what we believe are further questionable and potentially unlawful practices. Through this blog, we will publish regular posts highlighting the issues we have encountered and documenting our findings.


If you have had a similar experience, we encourage you to get in touch and share your story.

Image

Our Experience With MoonLight - WARNING TO OTHER MERCHANTS

This probably came up during your research into the new company you are considering working with.


Our experience with them has been infuriating and unacceptable. After we started questioning their fee structure and pushing back against their practices, our account was banned and our reserves were withheld. They claimed this was due to "risk concerns," citing a list of alleged issues that, in our view, had no factual basis.


Our attempts to resolve the situation were met with evasive and unhelpful responses, leaving us out of pocket, frustrated, and seriously questioning the integrity of their operation. When we informed them that we intended to share our experience publicly, we were met with threats that they would ensure we would never be able to do business again.


After looking more closely into their operation, we uncovered what we believe are further questionable and potentially unlawful practices. Through this blog, we will publish regular posts highlighting the issues we have encountered and documenting our findings.


If you have had a similar experience, we encourage you to get in touch and share your story.

Privacy Policy

Last Updated: 28/09/2025.

Welcome to Flexfolio (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website [www.flexfolio.com] (the “Site”) and any related services (collectively, the “Services”).


1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, or other details you provide when you contact us, sign up, or use our Services.

  • Usage Data: Browser type, IP address, device information, pages visited, and actions taken on our Site.

  • Cookies & Tracking: We use cookies and similar technologies to improve your experience and analyze site performance.

2. How We Use Your Information

We use collected data to:

  • Provide, operate, and maintain our Services

  • Improve and personalize user experience

  • Communicate updates, offers, and support

  • Ensure security and prevent fraudulent activity

  • Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal information.
We may share limited data with:

  • Service Providers: Third-party vendors (such as hosting, analytics, or email services) to help operate our Site.

  • Legal Compliance: If required by law or to protect our rights.

4. Cookies and Tracking

We use cookies to enhance functionality and analyze usage.
You can disable cookies in your browser settings, but some features of the Site may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your information.
However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Request a copy of the data we store about you

7. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 tanjimislam27@gmail.com.